Virtual visits do not necessarily need to lead to a diagnosis, and can be used to triage patients who have questions about the appropriate next steps after presenting symptoms.

As long as patients and providers have high quality video and audio, a visit conducted virtually is a great way to triage symptoms and provide education, share knowledge, and highlight care tips to concerned patients who may not be able to leave home.

This may vary by patient but virtual visits last about 10 minutes.

No, just as an in-person encounter is not recorded.

You can access your virtual visits using your computer, tablet and any smartphone (iPhone and Android devices).

Virtual visits are covered by most insurance companies in the same way as in-person visit. If you have questions specific to co-pays, please check with your insurance for co-pay guidelines.

No insurance? No problem! We offer a competitive self-pay rate of $75 for those patients without insurance.

Yes! We take security seriously at Prisma Health Urgent Care.

Our virtual technology platform is encrypted for web and mobile to ensure complete privacy and security and is safe even if you use an open public hotspot.