Beginning November 2nd 2026, 24 additional urgent care centers across South Carolina will become Prisma Health Urgent Care locations, expanding access to convenient, high-quality care for communities across the state.


Prisma Health Urgent Care is acquiring Novant Health Urgent Care locations in South Carolina, formerly known as Doctor’s Care. For patients, the transition is designed to be simple: you can continue visiting your local urgent care center for the care you rely on while gaining access to the benefits of Prisma Health Urgent Care.

Billing Support Before & After the Transition

We want to make it easy to get the help you need throughout the transition. Use the information below to find the right contact for visit support, billing questions, and online bill payment based on the date of your visit.


What This Means for Patients

Your urgent care center may have a new name, but getting care when you need it will remain convenient and easy. The transitioning locations will operate as Prisma Health Urgent Care. Current patients will continue to receive care without interruption during the transition. Patients will continue to have access to walk-ins and virtual care services, including respiratory testing, x-rays, and labs.


As part of Prisma Health Urgent Care, patients will have access to convenient care options designed around busy schedules, including:


  • Urgent care services seven days a week, 365 days a year
  • Extended hours to make it easier to get care around work, school, and family
  • Walk-in care when an unexpected illness or injury happens
  • Book-ahead options to reserve your spot in line before you arrive
  • Virtual visits for eligible healthcare needs
  • Diagnostic services, including on-site X-rays and lab testing at participating locations
  • Same-day testing for many common illnesses and health concerns
  • Connections to the Prisma Health network when additional or follow-up care is needed

Whether it’s a sore throat that appeared overnight, a weekend sprain, or symptoms that need testing during cold and flu season, Prisma Health Urgent Care is here to help.

Convenient Care for More South Carolina Communities

With 24 additional centers joining Prisma Health Urgent Care, more South Carolinians will have convenient urgent care options closer to where they live, work, and spend their time. When you need same-day care, you’ll have options. Walk in when it works for you, book ahead online to reserve your spot in line, or choose a virtual visit when appropriate.


At Prisma Health Urgent Care, our goal is to help you feel valued and well-cared for while making high-quality care easier to access.

Find Your Nearest Clinic

Common Questions About the Transition

When will the locations become Prisma Health Urgent Care?

The transitioning centers are expected to begin operating as Prisma Health Urgent Care on November 2nd, 2026.

Can I still visit the same urgent care center?

Will I still see the same care team?

What services will be available?

Will I need to make an appointment?

What happens to my medical records?

Where can I find information about my location?